A few things to know
Good questions.
Clear answers.
About building your brand, keeping your content current and working with Creator One.
Frequently asked questions
What is the Free Dental Brand Check?
It’s a reviewed, qualitative checklist of your brand’s consistency, strength and differentiation, positioning alongside nearby practices, and the clarity of your website or social profile and enquiry or booking path. We highlight strengths and practical improvements using publicly visible evidence. It is not an instant score, an exhaustive competitor study or a measurement of awareness, market share or patient growth.
Share your practice name, email, city or postal code, and one public website or social profile. Creator One reviews the request and responds by email; no report is generated or sent automatically. Requesting a check does not subscribe you to marketing.
Can you refresh an established practice without starting over?
Yes. We start with what your patients already recognize and what no longer reflects your practice. That helps us decide together whether you need a focused refresh or a fuller rebrand.
How do you help tell an established dentist’s story?
We help shape the story of your practice: why you started, the people behind it and your connection to the community. That can inform your identity, website, photography and a separately quoted brand-story film.
Can you build a website around our existing booking system?
We can plan the website around your current enquiry or booking path. Links, embedded tools and integrations depend on your provider, access and technical requirements; we confirm compatibility and scope before work begins.
What can social media management include?
Planning, design, captions and publishing can be coordinated around approved practice content. Advertising management can also be scoped. We agree on channels, frequency, approvals and responsibilities in your proposal; advertising spend is separate.
Can creators visit our practice every month?
Monthly photography and filming can be arranged through Creator One’s creator network, subject to location and availability. We scope the visit frequency, capture time, deliverables, usage and any travel before quoting. Capture is not automatically included in every ongoing plan.
Do you create brand-story and team films?
Brand-story films, team and culture content, and shorter social videos can be quoted separately. We agree on the purpose, filming plan, deliverables and approvals before production.
Who reviews content before it is published?
We agree on a review process with your practice. Your designated reviewer approves content, including clinical statements, before publication. Any patient or team appearances need the appropriate permission. Please do not include patient information in the enquiry form.
Will we retain access to our brand assets?
Your paid assets remain yours when you leave, and can be retained or exported. We confirm file handover and any third-party licence restrictions in the project scope. The brand-library example on this site is a concept, not a live client portal.
How are scope and costs agreed?
We prepare a proposal around your practice and priorities. It sets out deliverables, timing, revisions and ongoing responsibilities. Capture, advertising spend, and physical printing or shipping are scoped separately where relevant.
What happens after we enquire?
We follow up to understand your practice, priorities and existing materials. From there, we agree on scope, develop the creative direction, gather your feedback and approvals, and coordinate the rollout. Ongoing work follows the plan agreed with your practice.
Let’s talk it through
What does your practice need?
Tell us where you are today and what you would like to improve.